A senior official with knowledge of the situation said that consumers would soon be able to access repair plans, pricing, and technical manuals of a variety of gadgets, electronic devices, and home appliances through a unified national portal, where leading tech firms are being on-boarded.
The single-point portal will successfully implement the "right to repair" policy that the consumer affairs ministry announced in July, guaranteeing that customers and service providers have simple access to information about repairs and maintenance, including software and hardware.
According to the source, the consumer affairs ministry has written to 23 top consumer electronics companies, including Samsung, LG, and Phillips, requesting brand manuals, repair costs, service locations, and overhaul expenses. These documents will be available on the single webpage.
Because mending broken electronic goods reliably is challenging, most users opt to replace them with newer models when they malfunction. Manufacturers frequently withhold complete servicing information, requiring customers to purchase new parts.
In order to reduce the growing worldwide junkyard of abandoned devices and increase sustainability in the technology sector, the European Union is also working to make it possible for defective equipment to be repaired.